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Going wireless in Europe: what you need to know about cell phones and tablets

Advanced mobile phone usage in Lucca, Italy
Advanced mobile phone usage in Lucca, Italy
  To many Americans, going wireless with a cell phone or tablet while in Europe can seem difficult and expensive. But savvy travelers know it doesn't have to be. Having a phone while you're there can be a major time saver and convenience. This article tells you how to stay in touch and save money. [This is part 1 of 2 articles: the second covers cellular data in Europe] Why don't US cell phones "just work" in Europe? For various reasons, the United States developed and deployed wireless technologies that were incompatible with those deployed in the Rest Of the World, which went with a standard called GSM ("Global System for Mobiles" - one of the reasons why Europeans use the term "mobile" and not "cell phone"). This meant that for many years, the only option for US travelers to Europe was to rent a GSM phone, which was expensive and inconvenient. No one could reach you on your US cell phone number; you had the hassle and cost of receiving and returning the phone, and both phone rental and calls were astonishingly expensive.

Going mobile in Europe part 2: data services

Updated October 2015

Fashionistas leave an exclusive boutique in Florence, Italy
Fashionistas leave an exclusive boutique in Florence, Italy
If you read the previous article, you now know the answer to the question "How can I use my cell phone in Europe?" and what to do about it. This article will take a look at the various data services that are on offer for Americans who want to send e-mail, surf the net or transmit digital photographs back to base while traveling in Europe.

What's easiest and best for European data today?

WiFi: Wifi is widely available in cafes, hotels, airports and other places, usually for a fee. Free Wifi is available in some places but is far less common than in the US. In addition, carriers like AT&T and T-Mobile have many roaming partnerships in Europe that can reduce the costs. Wifi connection quality varies widely -- from good to unusable. Wifi is best if you're stationary and have the time to sit down with a coffee or glass of wine to do your surfing. Mobile wireless data: You'll find yourself with 3G or GPRS/EDGE (see below for definitions of the technology) 90% of the time. 4G LTE roll-out in Europe is picking up speed and is mostly available in larger towns and cities. European 3G coverage has vastly improved in the past few years and in many countries it is the best technology available. Today, almost every smartphone offers 3G with up to 1Mbit/sec of data transfer speed, and again you don't need to do anything different with your phone to access it. Your phone will automatically switch to EDGE or GPRS coverage (256Kb/sec) outside of 3G data areas.