In a previous posting, we’d discovered that American Express Card rental car insurance covered a lot less than in it has in the past. And we weren’t sure if we’d be covered for a claim on a “free upgrade” to a Jaguar car in London.
The good news is that Amex paid the claim, as they have in the previous 2 instances where our rental was damaged or vandalized. It takes a while — mostly waiting on the rental car company to provide their documentation of the charges — but has worked every time so far.
The take-away is the same: take the time to read the small print before you go to make sure you’re covered.